Legal & Operations

Operational terms and compliance disclosures

Transparent guidelines governing pan-India dispatches, returns, and data protection under Indian regulatory standards.

48 hrs

dispatch window

7 days

return window

100%

secure data privacy

Core Guidelines

Operational standards

Our fulfillment and compliance framework ensures dependable delivery and absolute transaction security.

Shipping timelines

Replacement conditions

Transaction privacy

Dispatches within 48 business hours with pan-India tracked road express across all operational pin codes.

Returns and replacements permitted within 7 days for transit-damaged items or verified defective product seals.

Complete adherence to Indian data privacy regulations, encrypted payment handling, and secure record keeping.

Detailed Clauses

Inspection and claim procedures

All shipments dispatched from our Ahmedabad facility undergo strict quality control before handover to our logistics partners. Customers must inspect packages upon delivery and report any seal tampering or exterior damage to our support desk within forty-eight hours.

Refunds and credit notes are processed directly following receipt and verification of returned inventory at our principal place of business. Data privacy safeguards ensure all customer records remain protected under prevailing Indian information technology statutes.

Have specific dispatch or invoice queries?

Our customer desk is available Monday through Saturday during standard business hours.